A selection of pictures showing different mentoring and befriending relationships

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About us

The Mentoring and Befriending Foundation(MBF) helped organisations increase the effectiveness and quality of their mentoring and befriending programmes.

From April 2015, MBF transferred the delivery of its core services and these are now provided by NCVO. The services provided include:

Approved Provider Standard

The NCVO Mentoring and Befriending’s Approved Provider Standard (APS) is the national quality standard developed specifically for mentoring and befriending services. It can be applied to projects delivered locally, regionally or nationally.

The quality standard supports safe and effective practice in mentoring and befriending. This includes peer support taking place in schools and colleges.

It covers four key areas:

  1. management and operation
  2. service users (mentees and befriendees)
  3. mentors and befrienders
  4. the mentoring and befriending relationship.

National training programme

Our training programme consists of short courses designed to help organisations develop good practice in mentoring and befriending.

Our courses take place across the country and are relevant to anyone interested in setting up a new programme, or organisations that want to develop and improve their services.

Our courses are designed in line with the requirements of our quality standard (APS) and draw from the good practice identified in APS approved projects.

What are the courses available?

The current courses are:

  1. Setting up and managing a mentoring or befriending programme Part A
  2. Setting up and managing a mentoring or befriending programme Part B
  3. An introduction to coaching skills 
  4. Essential mentoring and befriending skills 
  5. Essential support and supervision skills

We also provide in-house training for organisations or groups of organisations. Courses include:

  • mentoring skills for volunteer mentors
  • befriending skills for volunteer befrienders
  • peer mentoring skills for students.

Resources and toolkits

We have a range of resources providing practical advice, guidance and training materials and these include our popular toolkits:

We also have toolkits which have been developed to support effective peer mentoring and peer support in schools and colleges:


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Contact us

M&B APS Standard
Tel: 020 7520 2442 
Email: infomandb@ncvo.org.uk

M&B Training
Tel: 020 7520 2587
Email: training@ncvo.org.uk

Mentoring and Befriending at NCVO
National Council for Voluntary Organisations
Society Building
8 All Saints Street
N1 9RL

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